{"id":117,"date":"2021-12-10T11:18:28","date_gmt":"2021-12-10T09:18:28","guid":{"rendered":"https:\/\/www.nbnprofessional.co.za\/?page_id=117"},"modified":"2025-06-21T09:38:02","modified_gmt":"2025-06-21T07:38:02","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.nbnprofessional.co.za\/?page_id=117","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"117\" class=\"elementor elementor-117\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ca52f63 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ca52f63\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bdb79d7\" data-id=\"bdb79d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbf4125 elementor-widget elementor-widget-text-editor\" data-id=\"dbf4125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Order Processing<\/strong><\/p><p>Items will be delivered within 1-5 days after they have been dispatched. If you would like your order shipped sooner than the stipulated time above \u2013 please contact us at\u00a0<a href=\"mailto:orders@nbnprofessional.co.za\">orders@nbnprofessional.co.za<\/a>\u00a0to discuss your options and relevant pricing.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Shipping Costs &amp; Methods<\/strong><\/p><p>Orders are delivered through Fastway or The Courier Guy. Please note,\u00a0we do not ship to PO Box addresses. If you refuse the delivery of a package, you will be charged for return shipping.\u00a0<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Credit Card Processing<\/strong><\/p><p>All credit card processing will be performed by NBN Professional (Pty) Ltd. The charge on your statement will appear from NBN Professional (Pty) Ltd. We do not verify billing addresses with credit cards, and if the address you enter does not match the credit card record, we will not be held responsible.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Damaged Items<\/strong><\/p><p>If your order arrives damaged,\u00a0please don&#8217;t hesitate to contact us!\u00a0We will work with you to find a solution,\u00a0which may include part replacement and covering any return shipping costs.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Lost, Stolen, or Denied Signature Packages<\/strong><\/p><p>While we are not responsible for lost or stolen merchandise,\u00a0we understand these situations can be frustrating.\u00a0We will be happy to assist you with filing a claim with the courier company in the event of loss,\u00a0theft,\u00a0or denied signature.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Important Note:<\/strong><\/p><ul><li>The purchaser is responsible for contacting the courier company directly about any delivery disputes or lost packages.<\/li><li>To expedite the resolution process,\u00a0we encourage you to dispute any credit card charges for undelivered merchandise with your credit card company.\u00a0This allows us additional time to work with the courier company,\u00a0local authorities,\u00a0and insurance companies to investigate the matter.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Order Processing Items will be delivered within 1-5 days after they have been dispatched. If you would like your order shipped sooner than the stipulated time above \u2013 please contact us at\u00a0orders@nbnprofessional.co.za\u00a0to discuss your options and relevant pricing. \u00a0 Shipping Costs &amp; Methods Orders are delivered through Fastway or The Courier Guy. Please note,\u00a0we do [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-117","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-big","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav","circle-sale"],"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=117"}],"version-history":[{"count":4,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages\/117\/revisions"}],"predecessor-version":[{"id":28696,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages\/117\/revisions\/28696"}],"wp:attachment":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}