{"id":16,"date":"2021-12-07T11:11:25","date_gmt":"2021-12-07T09:11:25","guid":{"rendered":"https:\/\/www.nbnprofessional.co.za\/?page_id=16"},"modified":"2025-06-20T14:32:03","modified_gmt":"2025-06-20T12:32:03","slug":"refund_policy","status":"publish","type":"page","link":"https:\/\/www.nbnprofessional.co.za\/?page_id=16","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Order Confirmation & Selection<\/strong><\/p>\n

To ensure a seamless shopping experience,\u00a0we kindly ask that you double-check your selections before completing your purchase.\u00a0Unfortunately,\u00a0we are unable to offer refunds or returns for change of mind or incorrect selections.<\/p>\n

\u00a0<\/strong><\/p>\n

Colour Discrepancy Notice<\/strong><\/p>\n

Please be aware that slight variations in colour may occur between the digital images of our gel polishes on the website and the actual product.\u00a0This can happen due to the way digital displays render colours.<\/p>\n

\u00a0<\/strong><\/p>\n

Damage Claims & Discrepancies<\/strong><\/p>\n

We take pride in the quality of our products and their packaging.\u00a0However,\u00a0if you discover any damage or discrepancies upon receiving your order,\u00a0please contact us immediately at orders@nbnprofessional.co.za.\u00a0Our business hours are Monday – Friday, 9:00 AM – 5:00 PM CAT.\u00a0<\/p>\n

\u00a0<\/strong><\/p>\n

Return Eligibility & Requirements<\/strong><\/p>\n

We do not accept returns for change of mind or incorrect selections.\u00a0Equipment returns,\u00a0however,\u00a0may be considered under specific circumstances.\u00a0In such cases,\u00a0all original packaging and included accessories must be present with the returned item.\u00a0Additionally,\u00a0please remember to include your proof of purchase for verification purposes.<\/p>\n

\u00a0<\/strong><\/p>\n

Return Process<\/strong><\/p>\n

To initiate a return for equipment (if applicable),\u00a0please contact us at orders@nbnprofessional.co.za with your order details and reason for return.\u00a0Once we receive and assess the returned product,\u00a0we will contact you to arrange a courier collection,\u00a0if applicable.<\/p>\n

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Order Confirmation & Selection To ensure a seamless shopping experience,\u00a0we kindly ask that you double-check your selections before completing your purchase.\u00a0Unfortunately,\u00a0we are unable to offer refunds or returns for change of mind or incorrect selections. \u00a0 Colour Discrepancy Notice Please be aware that slight variations in colour may occur between the digital images of our […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-big","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav","circle-sale"],"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":7,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":28685,"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions\/28685"}],"wp:attachment":[{"href":"https:\/\/www.nbnprofessional.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}